How much will I be paid?

Your items are valued in person by 2 experienced and highly qualified valuators, so you can be sure it is reflective of your items true value.

A senior valuator will make you the best offer they can the day your items are received. Your offer will be based on the London Bullion Market Association spot prices for that day as well as the purity and quantity of the items you provide.

If you accept the offer, your cash will be transferred directly to your bank account within 24 hours. Many of our customers see their money in their account within 1 hour!

Can you transfer the money to my bank account?

Yes, this is how your payment will be made unless you ask to be paid in a different way.

By using a Direct (BACS) bank transfer, your payment is transferred straight into your bank account on the day we receive your items for free.

Most UK banks now operate under the ‘Faster Payments System’, meaning that funds reach customer accounts the same day payment is issued.

What if I decide not to sell?

Once you send them to us, your items are valued by expert valuators for free with no obligation.

A senior valuator will be in touch to offer you a great price based on their experienced evaluation. If you decide not to sell any items that we have offered you a price for any reason, they will be returned to you for free.

Is there a minimum to what I can have valued?

We require a minimum of 10 grams of precious metals. Parcels containing less than 10 grams of gold, platinum or palladium will carry a £15 admin fee for their return.

What happens if I send in non-precious metals?

Unfortunately we can only pay you for precious metals. It will cost you £15 to have non-precious metal items returned.

What if my items have gemstones in them?

Most gemstones will not be valuable to us and can be laborious & costly for us to remove, but we will accept items with them in.

Individual diamonds over 0.25ct in size will have an additional value depending on colour, cut and clarity. Smaller diamonds and other gemstones are of no value to us but can be removed and sent back to you.

Do you accept silver?

We will accept silver if it is sent in along with at least 10 grams of gold, platinum, or palladium. Parcels containing silver only will carry a £15 admin fee to return them to you.

Does my jewellery have to be hallmarked?

No, don’t worry. It is not essential that your jewellery is hallmarked as our expert valuers will test it’s purity to assess it accurately.

What can I sell you?

You can sell us any of the following:

• Gold Jewellery (Bracelets, Watches, Chains, Earrings, Rings, Necklaces)
• Gold Coins (Gold Sovereigns, Gold Krugerrands, American Eagals, Canadian Maples, Gold Britannias)
• Gold Bullion
• Scrap Gold
• Dental Gold
• Platinum (various colours)
• White Gold
• Rose Gold
• Palladium